Twin platform allows companies and individuals to automate communication with their clients on the basis of speech-based voice bots and text-based chat bots.

Using Twin services you can create scripts for bots, manage incoming and outgoing calls in your company, carry out online chat conversations in web widgets, send messages to your clients via different communication channels like SMS, e-mail, web widgets, social networks, etc.

On the Twin platform you can do the following:

• Create and edit scripts for voice bots and chat bots
• Create script snapshots and keep track of changes to scripts using version history
• Set up telephony configuration to make calls with voice bots and send messages with chat bots
  
• Communicate with your clients in messengers and on social networks
• Transfer conversations with your clients from bots to operators
• View statistics for the usage of voice bots and chat bots
• Create reports with detailed statistical information
  
• Provide Twin services to dependent companies as a reseller

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Registering a Twin Account

To use Twin services, you need to register a Twin account.

For this, do the following:

      1.   Go to the Twin registration page.

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      2.   Type in your name, email address, and password.

      3.   Enter your phone number and select your time zone.

      4.   Select the checkboxes at the bottom of the page to agree with the terms and conditions and your personal data processing policy.

      5.   To finish, click Register.

In case the authorization is successful, the authorization page will open.

Accessing your Twin account

To access your Twin account, do the following:

1. Go to your Twin home page.

2. At the top right, click Personal Account.

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If you are not signed in to your account, then the sign-in page will open. 

Logging In

To log in to your Twin account, enter your email address and password and then click Enter.

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•  If you do not remember your password, click Forget password.
•  If you do not have a Twin account, click Registration to create a new account.

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