Twin platform allows companies and individuals to automate communication with their clients on the basis of speech-based voice bots and text-based chat bots.

Using Twin services you can create scripts for bots, manage incoming and outgoing calls in your company, carry out online chat conversations in web widgets, send messages to your clients via different communication channels like SMS, e-mail, web widgets, social networks, etc.

On the Twin platform you can do the following:

• Create and edit scripts for voice bots and chat bots
• Create script snapshots and keep track of changes to scripts using version history
• Set up telephony configuration to make calls with voice bots and send messages with chat bots
  
• Communicate with your clients in messengers and on social networks
• Transfer conversations with your clients from bots to operators
• View statistics for the usage of voice bots and chat bots
• Create reports with detailed statistical information
  
• Provide Twin services to dependent companies as a reseller