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Якорь prices prices
Main prices
The Main prices page contains a list of prices for all main services provided by Twin.
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Terms of service and conditions of use are defined in Twin user agreement. |
The Outgoing call made by the Robot section contains information about the cost of outgoing calls:
- Platform telephony – price for an outgoing call using the default Twin mobile network carrier
- Client telephony – price for an outgoing call
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- using a third-party mobile network carrier
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The Incoming call processed by the Robot section displays the price of an incoming call answered by a voice bot.
The Viber messages section displays the price of a message sent to a client in Viber:
- Service – price of a service message
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To make outgoing calls using a third-party mobile network carrier, you must register the phone number provided to you by that carrier on the Twin platform. |
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To send service messages in Viber, you must register your sender name. All service messages in Viber are moderated. |
- Advertising – price of a promotional message.
The Sms message section shows the cost of sending an SMS message. Detailed information about prices for sending SMS-messages depending on your country and a mobile network carrier is provided on the Prices for SMS page.
The Vkontakte Messages section displays the price for sending a message on the VKontakte social network.
The Email section displays the price for sending an email message.
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If you want to send messages by email, you need to send more than 100 000 messages per month. To use this communication channel, you need to create a request to technical support. |
The Chat section contains information about prices for sending chat messages in the following services:
- Web widget
- Slack
- Viber
- VKontakte
- Alice
- Operator
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The Operator displays the price for sending a message to a client after the system transfers the dialogue from a bot to an operator. |
- Telegram
- Promotional message
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To send promotional messages, you use tasks for notifications. For more details, see Sending promotional messages to Telegram, Sending promotional messages on the Vkontakte social network. |
- Yandex
- IMessage
The Push section displays the price for sending a push notification.
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If you want to send push notifications, you need to send more than 100 000 notifications per month. To use this communication channel, you need to create a request to technical support. |
The HLR service section displays the price for sending an HLR query to check if the phone number is valid before the system sends a message or makes a call.
The Registering a username to send a message section displays the price for registering the sender name in the following channels:
- SMS – price for registering the sender name to send promotional SMS messages
- Viber – price for registering the sender name to send promotional messages in Viber
- WhatsApp – price for registering the sender name to send promotional messages in WhatsApp
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To send promotional messages you must register the sender name. Otherwise, you will not be able to send promotional messages to your customers. The sender name must match the name of your company or website. |
Registration of caller ID (numbers) – price for registering a phone number displayed to your clients on incoming calls.
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Prices for SMSThe Prices for SMS page contains a list of prices for sending SMS messages depending on your country and mobile network carrier. Using the Country field at the top of the page, you can select a desired country. In the center of the page, there is a list of mobile network carriers available for the selected country. This list also contains unique carrier codes and prices for sending SMS messages.
Prices for affiliated companiesIf your organization is a reseller, then on the Companies page you can define prices for your affiliated companies.
Viewing pricesTo display a list of prices for Twin services, click for the necessary affiliated company. A dialog window will open. The Bot Service tariffs section contains information about prices for messages that a bot sends to clients:
The Telephony service tariffs section contains information about prices of incoming and outgoing calls and related services:
The Text messaging tariff section contains information about prices for outgoing text messages in the following services:
The Chats service tariff section contains information about prices for text messages sent in the following chats:
The Monthly subscription fees section contains information on the following types of subscription fees:
The Tariffs for additional services section contains prices for the following types of additional services:
The Audio service section contains the following information:
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Editing pricesTo change the price for a service, enter a desired value in the field next to the service name and click Save.
Viewing history of price changesTo view the history of price changes for an affiliated company, click the Tariff change history button. The following information is displayed at the bottom of the window:
To close the window, click anywhere on the page.
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