The dial plan defines which mobile network carrier is used to make outgoing calls in call tasks.
From the side menu, click Telephony – Dial plans. As a result, a page will open with a list of all dial plans created in your account.
On this page, you can create new dial plans, edit dial plans, and delete dial plans that you do not use in call tasks.
To create a new dial plan, do the following:
1. Click .
2. In the New dialplan window, do the following:
It is recommended that you use simple and concise names for dial plans you create. Later this will help you to quickly find necessary dial plans. |
To use the default mobile network carrier for outgoing calls, select the Platform telephony option. |
To use a third-party mobile network carrier for outgoing calls, do the following:
When you create rules, mind the following:
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If you use a dial plan with rules in your call tasks, then the system will make calls to the defined ranges of phone numbers with selected mobile network carriers. Outgoing calls to other phone numbers will be made using the standard mobile network carrier. |
To edit a dial plan, click next to its name
The Change dialplan window will open as shown below.
Make necessary changes to the required fields and click Save.
The steps for editing a dial plan are similar to those, described in the Creating a new dial plan section. |
If you do not use a certain dial plan, you can delete it. For this, click the button next to its name.
The selected dial plan will be deleted