Twin platform allows companies and individuals to automate communication with their clients on the basis of speech-based voice bots and text-based chat bots. Using Twin services you can create scripts for bots, manage incoming and outgoing calls, carry out online chat conversations and send messages to your clients via different channels like SMS, e-mail, web widgets, social networks, etc.
On the Twin platform you can do the following:
- Create and edit scripts for voice bots and chat bots
- Set up telephony configuration to make calls with voice bots and send messages with chat bots
- Communicate with your clients in messengers and on social networks
- View statistics for the usage of voice bots and chat bots
- Resell Twin services to dependent companies
- Create detailed reports