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Viewing detailed information about a call.
- Switching to editing the script (for more details, see Scenario editor).
Editing call tasks
To edit a call task click the button for the necessary record on the list.
As a result the following dialog window will open as displayed in the image below.
The steps for editing a call task are similar to those described in section Creating new call tasks.
Deleting call tasks
To delete a call task, do the following:
1. On the Call tasks page click for a task you want to delete.
2. In the dialog box click OK to confirm the action.
The selected call task will be deleted.
Managing call tasks
Using control elements at the top of the page you can perform various actions on calls.
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- view detailed information about the call task
Editing call tasks
To edit a call task click the button for the necessary record on the list.
As a result the following dialog window will open as displayed in the image below.
The steps for editing a call task are similar to those described in section Creating new call tasks.
Deleting call tasks
To delete a call task, do the following:
1. On the Call tasks page click for a task you want to delete.
2. In the dialog box click OK to confirm the action.
The selected call task will be deleted.
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