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To access the Call tasks page, click Calls – Call tasks on the side menu.
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- Search for call tasks by content;
- Search for call tasks by date.
Search by content includes the following parameters:
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Using the first filter, you can search by the following criteria:
- Client ID;
- Client's phone number;
- Call cost.
With the second filter, you can search by the date and time of the call.
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Viewing detailed information about a call
- Switching to editing the script (for more details, see Scenario Editor).
Editing Call Tasks
To edit a call task, click the button for the desired record on the list.
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