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      2. Click the Select file Browse button and select the necessary template with for the parameters of the notification task. The template is stored as an Excel file.

       3. In the Time limiter for sending text messages field select the a period of time for the system to send notifications.

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Steps for editing a notification task are similar to those described in this section.

Deleting notification tasks

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As a result the selected notification task will be deleted.

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Viewing information about notifications sent using Twin API

On the side menu click Notifications – Check phones (HLR). As a result the Check phones (HLR) page will open.

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This page contains information about all notifications that were sent to clients using Twin API. 

The page contains the following information:

• Client phone numbers that the system used to send notificationsnumber
  
• Delivery status
• Creation date and time
  
• Cost

Searching for

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notifications sent using Twin API

If there are a lot of records on the list, you can filter records you need or search for the necessary record by a client phone number or creation date and time.

For this enter the necessary value in the search fields at the top of the page.

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To search for records by a phone number , enter the necessary number or its part in the first search filed.

To search for records by time , select the necessary period of time in the second search filed.

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To delete specified values use the Clear button.

Creating a report for verified phone numbers

To create a report with information about verified phone numbers click Export.

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The system will create an Excel that contains all displayed information.

Viewing information about notifications sent

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using different communication channels

On the side menu click Notifications – Notification history. As a result the Notification history page will open.

The This page contains a list of records with the following information:

• Id – notification ID
• Recipient – recipient's phone number
• Status – delivery status
• Channel – communication channel that was used to send a notification
• Short link clicks – number of times clients clicked links in the message
  
• Tracks – number of tracks for notifications by email
  
• Created – date and time when a notification was created
• Sent – date and time when notification was sent
• Delivered – date and time when notification was delivered

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• All statuses – all notifications are displayed.
• Created – notifications that were created but not yet sent to clients.
• Pending – notifications that the system is trying to send to clients.
• Delivered – notifications that were delivered to clients.
• Undelivered - notifications that were not delivered to clients due to an error.
• Canceled  –  notifications that were canceled by the user.
• Error – notifications that generated an error when the system attempted to send them (for example, a technical error that occurred due to a mobile network failure).

• Delayed – notifications that will be sent within the time period specified in the notification template.

• Created, optional – notifications that were created but were not sent. These notifications have the Required checkbox selected.

• Omitted, optional – notifications that were not delivered via the specified communication channel (for example, Viber) due to technical problems. The system used an alternative communication channel to send these notifications (for example, SMS).

To view information about a sent notification , select the necessary record on the list and click .

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As a result the following dialog box will open.

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Creating reports

Creating a report for notifications sent using different communication channels

On the Notification history

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page you can

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create reports with detailed information about all notifications

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that you sent to your clients.

Use the filter at the top of the page to select the communication channel and choose the necessary period of time.

To create a report click Export.

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As a result the system wil generate the report.

The report contains the following information:

• Message identifier – unique identifier of the message.
• Bulk identifier – unique identifier for a batch of messages. Associated with every message in the batch.
• Group

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• identifier – unique identifier for a batch of messages. The system uses this parameter to group notifications.
  
• Message flow identifier – unique identifier for a batch of messages that prevents messages from being sent to the same channel. Associated with every message in the batch.
• Message delivery status – delivery status. The following statuses are available:
  
  • DELIVERED – notification was processed and delivered to the recipient.
  • UNDELIVERED – notification was sent but not delivered to the recipient.
  • PENDING – notification

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• • was sent to the recipient but the delivery report

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• • was not

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• • received.
  • PAUSED – notification

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• • was successfully processed but

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• • was not

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• • sent.
  • READ – notification

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• • was read.
  • ERROR – error occurred while sending the notification.
  • CREATED – notification

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• • was created but

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• • was not

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• • sent.
  • SENT – notification

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• • was accepted for sending.
  • QUEUED – notification that is in the queue.
  • SKIPPED – notification from the queue that was not delivered.
  • CANCELED –canceled notification.
  • DELAYED – a notification from the queue that will be sent

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• • soon.
• Status description –

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• status of the notification.
• Messaging channel –

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• communication channel that the system used to send the notification.
• Sender –

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• the sender name.

• Recipient – client phone number that the system used to send

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• the notification.
• Message body – notification text.
• Message fee – price for sending

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• the notification to a client.
• Mobile network operator – mobile network carrier that the system used to send

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• the notification.

• Message template identifier – ID of the notification template that was used to send

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• the notification.
• Message template name – name of the notification template that was used to send

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• the notification.
• Variables – variables that are used in the message text

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• .
• Message part count – before the system sends a notification, it divides it into several parts. The price for sending a notification is calculated with regard to the number of these parts.
• Count of message views and clicks Email – number of views and clicks for

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• the notification by

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• email
• Short link –

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• shortened link displayed in the

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• message text.
• Short link count clicks – how many times the client clicked the link.

• Date of the message registration in the system – date and time when the notification was created.
• Sending date – date and time when the notification was sent.
• Delivery date – date and time when the notification was delivered.
• Date of the start sending (for DELAYED messages) – date and time when the system started to send the scheduled notification.
• Delivery expiration date – date and time when the delivery of the notification ends.

When the report is generated, you can download it from the Reports page.

Creating a report for notifications sent using Twin API

On the Check phones (HLR) page you can create reports with information about all notifications that you sent to clients using Twin API.

Use the filter at the top of the page to specify the phone number and select the necessary period of time.

To create a report click Export.

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As a result the system wil generate the report that contains all displayed information.

The generated report contains the following information:

• Identifier check – unique ID
• Check status – message delivery status
• Status decription – description of message delivery status
  
• Phone – client phone number
  
• Check date  – sent date
  
• Check price – price

When the report is generated, you can download it from the Reports page.

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