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- Run a spreadsheet application.
- Create a new spreadsheet and name the columns as shown below.
Description of the columns
| № | Column name | Description | ||
|---|---|---|---|---|
| 1 | Phone number | A client phone number for the system to call. Each phone number shall be entered on a separate line. A client phone number shall have the following format: 1хххххххххх. | ||
| 2 | Client ID | A client ID in the external system. You can use any sequence of characters as a client ID but it cannot exceed 10240 bytes. If the value for this parameter is not specified, then the system will use an arbitrary value. | ||
| 3 | Client parameters | Client parameters that you can use in your scripts. The parameter name is case sensitive and defined in the column header. Each parameter value is specified in a separate cell without curly braces. You can enter names of these parameters in a script so that the bot will use parameter values in dialogues with clients.
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On the side menu click Calls – Call tasks.
2. On the Call task page click Add new call task.
3. In the Add new call task dialog window click Download template.
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Click
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2. Select the script where you want to use client parameters and click 
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3. In the starting block of the script specify names of parameters which values you want to use in the script.
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You also need to specify correct types of parameter values.
| Примечание |
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This step is not necessary if you use client parameters with names that have the following format: m_n. |
4. Enter parameter names in a Question or Information block. Enclose parameter names in curly braces. The bot will use their parameter values in a respective message.
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