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Старая версия 6

changes.mady.by.user Кадубовский Андрей (Twin)

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Новая версия 7

changes.mady.by.user Кадубовский Андрей (Twin)

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In the Active and closed dialogs field, you can select the status of the dialog. You can select the necessary value using the drop-down list.



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titlePossible statuses
  • Active and closed dialogs – all dialogues

  • Active – active dialogues where the bot still communicates with clients

  • Closed – dialogues where communication with clients is finished

  • No operator response – dialogues that were transferred to operators but operators did not communicate with clients

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