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| № | Column name | Description |
|---|---|---|
| 1 | Phone number | A client phone number for the system to call. Each phone number shall be entered on a separate line. A client phone number shall have the following format: 1хххххххххх. |
| 2 | Client ID | A client ID in the external system. You can use any sequence of characters as a client ID but it cannot exceed 10240 bytes. If the value for this parameter is not specified, then the system will use an arbitrary value. |
| 3 | Client parameters | Client parameters that you can use in your scripts. The bot will use their values in dialogues with clients. The parameter name is case sensitive and defined in the column header. Each parameter value is specified in a separate cell without curly braces. |
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You can enter names of these parameters in a script so that the bot will use parameter values in dialogues with clients. |
Downloading a template of the clients file
To download a template of the clients file, do the following:
On the side menu click Calls – Call tasks.
- On the Call task page click Add new call task.
- As a result , open the Add new call task dialog window and click will open.
3. Click Download template.
| Подсказка |
|---|
Click |
2. Specify client parameters and their values in the clients file as shown above. Enter parameter names using Latin characters in the column headers.
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