| CSS Stylesheet |
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.top-button { background-image: url(https://confluence.twin24.ai/download/thumbnails/23986188/baseline_keyboard_arrow_up_white_18dp.png) !important; background-position: center; background-color: #47a7f5 !important; background-repeat: no-repeat; box-shadow: -1px 1.5px 3px #999; color: #47a7f5 !important; border-radius:50px !important; position: fixed; bottom: 45px; left: 93.5%; width: 50px; height: 50px !important; font-size: 12px !important; padding: 14.5px !important; z-index: 2; } .top-button:hover{ background-color: #65b9ff !important; color: #65b9ff !important; } .page-header{ background-color: #232838; background-repeat: no-repeat; background-position: center; width: auto; height: 100px; background-image: url(https://confluence.twin24.ai/download/attachments/23986188/logo_twin-02.png); background-size: 10em; color: #fff; font-size: 20px; padding: 20px; } .page-footer{ background-color: #232838; background-image: url(https://confluence.twin24.ai/download/thumbnails/23986188/decorated-pattern-dark.png); width: auto; height: 10px; color: #fff; text-align: end; font: small-caption; padding-inline-end: 30px; padding-top: 200px; padding-bottom: 30px; } .page-headline{ background-image: url(https://confluence.twin24.ai/download/thumbnails/23986188/Solid256dot8_2changed.png); background-repeat: no-repeat; background-position-x: -227px; background-position-y: center; padding: 20px; background-color: #007bff; width: auto; height: 10px; color: #fff; text-align: center; font: caption; font-weight: 600; } .tabs-menu{ padding-left: 85% !important; } |
| Message Box |
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| icon | none |
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| title | On this page: |
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| type | generic |
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The system can transfer dialogues with your clients from bots to specialists that work in different departments of your company (for example, the sales department, accounting, technical support). In some cases, such specialists can provide your clients more information.
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| Якорь |
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| созданиегруппы |
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| созданиегруппы |
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Creating operators groups
To create an operator group, do the following:
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| Якорь |
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| добавлениеоператора |
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| добавлениеоператора |
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Adding operators to groups
To make it possible for the system to transfer dialogs to an operator, you must add operators to groups. For this, click the button with the name of the group in the line of the necessary operator line. The operator will be added to that group. The group name will be highlighted in green.
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