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General
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information
On the side menu, click Calls – Call task templates. As a result, a page with a list of call task templates will open.
Информация |
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With call task templates, you can make calls to your clients using voice bots in external CRM systems (for example, BITRIX24, amoCRM). |
Creating
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call task templates
To create a new call task template, do the following:
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The following values are available for selection:
- 1 - – 1 calls per second (1000 clients per 1000 seconds)
- 2 - – 2 calls per second (2000 clients per 1000 seconds)
- 3 - – 3 calls per second (3000 clients per 1000 seconds)
- 4 - – 4 calls per second (4000 clients per 1000 seconds)
- 5 - – 5 calls per second (5000 clients per 1000 seconds)
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A new call task template will be created.
Editing
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call task templates
To edit a call task template, click the button for the necessary item on the list.
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The steps for editing a call task template are similar to those described in Creating Call Task Templatescall task templates.
Deleting
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call task templates
To delete a call task template, click the button in the necessary line.
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