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Оглавление
General Information
All outbound calls with voice bots are made on the basis of call tasks. You can manage all your call tasks on the Call tasks page.
To access the Call tasks page, click Calls – Call tasks on the side menu.
Searching For Call Tasks
On the Call tasks page, you can search for your call tasks.
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- Id – call task identification number. This number is assigned to each call task automatically when it is created.
- Task name – name you entered for the call task when it was created.
- Count phone numbers – total phone numbers in the call task.
- Dial-up attempts – total number of calls (including repeated calls) that the system made.
To search for a call task by content, enter a necessary value in the field on the left side of the page. Search results are displayed automatically. Use the Clear button to clear the search fields from the specified values.
To search for a call task by date, enter a necessary date and time in the field on the left side of the page. Search results are displayed automatically. Use the Clear button to clear the search fields from the specified values.
Filtering Call Tasks
On the Call tasks page, you can filter call tasks by categories.
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- All – all call tasks are displayed.
- Active – all call tasks that are currently in progress are displayed.
- Scheduled – all call tasks that have been scheduled but not started are displayed.
- Completed – all completed call tasks are displayed.
Viewing Call Tasks
To view details about a call task, click the 
button for the necessary call task.
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Viewing detailed information about a call.
- Switching to editing the script (for more details, see Scenario Editor).
Editing Call Tasks
To edit a call task, click the 
button for the necessary record on the list.
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The steps for editing a call task are similar to those described in section Creating New Call Tasks.
Deleting Call Tasks
To delete a call task, do the following:
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2. In the dialog box, click OK to confirm the action.
The selected call task will be deleted.
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