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Restoring a snapshot does not delete other snapshots. Once a script is restored to one of its saved states, you can restore it to a different saved state at any time. For example, in figure above, 2 snapshots were created for the script. After restoring the Basic version snapshot, the snapshot called Version with a voice will still be available and you wil will be able to restore the script to that state.

When you copy scripts, the status of the copy process is displayed on the Copying scripts page.

On the side menu, click Bots - Copying Scripts.

To see the progress of the copy process, expand the line with the name of the snapshot.

The copying process includes 4 stages:

• Copying audio files – this stage is relevant if the bot uses audio files instead of speech synthesis in messages
• Copying the snapshot schema with updated identifiers – the snapshot schema is copied
• Saving the scheme in the database – the snapshot scheme is saved in the system
• Copying Twin Al agents – this step is relevant if the snapshot contains NLU agents

When the system copies a script, it executes the above steps one after the other.

Each step has the following statuses:

• Queued – process is waiting to be executed
• In Progress – process is in progress
• Error – process ends with an error (in this case, it is recommended to copy the script again. If the error occurs again, you need to send a request to the technical support).
• Completed – process is complete.

The copying process is complete if all the steps have the Completed status. Until that you will not be able to use the new script.