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On the right side of the filter bar, there are control elements that allow you to adjust the size of the list with search results. The list can contain the following number of entries: 10, 50, and 100.
Search results are displayed as a list at the bottom of the page.
Search results provide the following information about calls:
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At the end of each line with call information, there are control elements that you can use to play a conversation with a client and a group of buttons for the following quick actions (see Quick Actions With Call Tasks for details):
Viewing detailed information about a callSending a report with detailed information about the call
- Switching to editing the script (for more details, see Scenario Editor).
Editing Call Tasks
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